45-Day Return and Money Back Policy

45-Day Return and Money Back Policy
Our commitment to you does not end at delivery. Items may be returned or exchanged within 45 days from when they are received, no questions asked.  

We want you to feel comfortable and confident when buying at BlazeVideo.net Shop, which is why we offer a 45-day return/exchange policy. If you are not completely satisfied with your purchase, please contact us within 45 days from the delivery date, we will process your return request.

If you would like to request an exchange, instead of a return, please contact one of our representatives within 48 hours of receiving your order.

If for any reason you're not satisfied with your purchase, please email support@blazevideo.net and we'll provide you with further instructions on where returns should be shipped, and the amount you will be refunded. Refund amounts for returned items will be credited to you in the same currency and using the same exchange rate as your original tender. Returns must be made within 45 days of delivered day.

Important:
Items must be returned with package tag still attached. Package should not be removed until you are positive that you would like to keep your item.
Special order items such as those with custom colors cannot be returned.


Please note:

1.If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.

If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.

2.Items returned without authorization will not be accepted.
3.When returning or exchanging items, customers must contact one of our representatives for the return shipping address.
4.Items that are not eligible for shipping fee refunds will not have the Expedited or Express Shipping fee returned to them.
5.When returning or exchanging items, customers must use a shipping method that has tracking on it. Returns or exchanges with no tracking will not be processed.